*Support time does not rollover. Overage billed at established rates
**Price subject to change based on website complexity
Yes!! We have partnered with Ellipictal Hosting to provide you with outstanding WordPress hosting. We have been working with them since 2012 and think they are the best. Don't worry, we'll take care of everything for you! See pricing in the table above after choosing "Voodoo Hosting".
Yes! We can discuss the different routes to take to secure your domain name and make sure it never expires.
The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the case your website gets rolled into the ER, we will be there right by its side communicating with the web host on your behalf. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
Some of the plugins we offer at no cost to you are:
Astra Pro ($169/yr)
Beaver Builder ($99/yr)
Beaver Beaver Ultimate Add-ons ($55/yr)
Beaver Builder PowerPack ($99/yr)
Gravity Forms ($59/yr)
Updraft Plus Backups ($42/yr)
Advanced Custom Fields Pro ($42/yr)
WP Rocket ($49/yr)
Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website involving installing a new plugin or a full design will likely result in a formal quote as those commonly go over the monthly dedicated time.
If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan. However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for the time exceeded at our current support rate.
Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to email@example.com, and we will immediately stop the next payment.
Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated webmaster. We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation, we will perform all the "Website Updates and Monitoring" tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed fee.
We can discuss the different options related to email. While we don't offer the actual service, we have a few different options we can recommend to see which fits your business the best.